Virtual Consultation


An interactive tool created to consult with groups of people outside of the ‘traditional’ consultation event setting.

The virtual consultation tool is a platform that provides an opportunity to engage and consult a wide audience from their computer or mobile device at any time during the consultation period.

It is not designed to replace traditional consultation events, but rather to compliment and increase the reach of the consultation, for example, to harder to reach groups and younger audiences who may not choose to attend a more traditional venue.

The set up of the event can be personalised to show consultation materials through pop up banners, table plans, drawings, videos, sound demonstrations and virtual reality, adding to the users experience whilst providing the opportunity to access all the materials and documentation required to ensure a robust consultation.

Each event has a chat function so experts can be on hand remotely to answer questions as visitors look around the materials, much as you would at a traditional event. The instant feedback tool also allows consultation feedback to be captured and saved for analysis and accurate reporting.

It has become even more pressing to consider alternative means of consulting with members of the public in the current Coronavirus pandemic, where it is more difficult to hold consultation events in public venues. This tool can provide an alternative option for clients looking to consult on current projects, as well as in the future.

Key Features

  • Reach wider audiences
  • Engage with younger audiences and hard to reach groups
  • Show maps and plans with ability to enlarge
  • Allow visitors to live chat at arranged times with experts as you would at a traditional event
  • Allow visitors to leave comments and questions out of ‘live chat’ hours
  • Avoid the need for visitors or the project team to travel to events
  • Embed sound demonstrations and visualisations to bring your project to life
  • No set opening hours, meaning a wider range of people can engage with the material
  • Monitor how many people access the material for accurate reporting

Project contact

Andy Thomas
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