Sally leads the transit market for the Americas focusing on growing value and delivering sustainable, innovative, cost-effective solutions for transit providers, riders, communities, and systems.
Sally leads a transit practice committed to embedding sustainable development and resilience across projects, improving social outcomes, achieving net-zero carbon emissions and enhancing governance around sustainability.
Sally has extensive experience in successfully leading large, complex transit operations through system modernization, with a strong focus on improving system performance and customer service; growing transit ridership; identifying and implementing efficiencies; and maximizing the value of operating and capital investments.
As the former Senior Vice President for Subways at MTA New York City Transit, Sally oversaw North America’s largest urban rail transit operation, leading a team of 30,000 employees and serving nearly six million daily riders. She oversaw 8,000 train trips on a fleet of 6,400 railcars across 660 miles of track and 472 stations each day.
Sally was the first woman to lead the NYC subway operation. She led the NYC subways team through a dramatic performance turnaround by focusing on targeted, data-driven system improvements and full staff engagement. Sally and her team significantly improved on time performance, cut train delays in half, and safely reduced customer journey times on every line in the system.
Sally also led MTA’s Staten Island Railway, a 24/7 heavy rail operation, and has served in executive posts focusing on safety management, transportation policy, workforce development, operations efficiencies, and reliability-based maintenance.