AECOM presents Strategy in Transit, a thought leadership series, where we can learn and talk about the greatest mobility challenges and the opportunities to help deliver a better world.
The public wants accessible, reliable, clean and safe mass transit systems, and huge public investment programs in the U.S. offer the promise of modernization, expansion and development initiatives to help.
Open-loop payment systems, predictive maintenance and weighing cars to determine crowding are among the innovations being deployed in New York to improve customer experience in its transit systems.
One of the defining images of Hurricane Sandy in October 29, 2012 was the torrent of water from the Hudson River pouring through the elevator into the Hoboken railroad station.
Amid the challenges presented by the Covid-19 pandemic, and demanding infrastructure programs, it can be easy to lose sight of all the positive developments in the greater New York transit system.
Managing the maintenance and upgrade of a mass transit system in a region that has enough track to reach Chicago and that famously never sleeps is a complex and challenging process.
Millions of passenger journeys across the New York City metro region every day present operators with a dataset that, when harnessed, has the potential to offer deep and broad insight to help in every aspect of managing its transit systems.
Usage of public transportation in the U.S. saves 6 billion gallons of gasoline and reduces the nation’s carbon emissions annually by 63 million metric tons. This conversation reinforces how the transportation industry is playing a key role in driving ESG outcomes.
A shortage of labor is threatening the ability of transit systems to provide service and is among the most acute challenges currently facing the sector.
The subject of the customer is one topic that all three panellists agreed on, as they discussed the importance of listening to their customers and keeping customers at the center of their decision-making.